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Bienvenido a Atención al cliente de StubHub
Solution home
Buyers
General questions
8
Are the tickets I bought on StubHub real?
If I get cheaper prices on another page, will they match them?
What are the buyer’ responsibilities?
How do I know the seller hasn't sold the tickets elsewhere?
Venue & travel policies on social distancing and public health
View all 8
Buying tickets
37
How to use the filters when looking for tickets
Why are the number of tickets different in each listing?
How long does the verification process usually take?
What are the different ticket types?
Why are some tickets priced differently within the same section?
View all 37
Paying for tickets
15
What is PayPal?
Buying tickets with a prepaid credit card
Buying tickets with PayPal Credit
Can't add a Visa, MasterCard, or AMEX gift card
StubHub's ticket fees
View all 15
Managing your orders
33
Reselling tickets already at Last Minute Services, but they're not on site yet
Want to pick up my tickets from a UPS store
UPS delivered my tickets, but now I can’t find them
Don't have a printer to print my tickets
Bought tickets with 2-day delivery and they haven't shipped
View all 33
Getting your tickets
13
Want to change my order delivery date
How to update your shipping address in your order
Want to change my ticket type
Finding your order's tracking number
Shipping tickets to a PO box
View all 13