Bienvenido a Atención al cliente de StubHub
Are the tickets I bought on StubHub real?
If I get cheaper prices on another page, will they match them?
What are the buyer’ responsibilities?
How do I know the seller hasn't sold the tickets elsewhere?
See all 7 articles
How to use the filters when looking for tickets
Why are the number of tickets different in each listing?
What are the different ticket types?
Why are some tickets priced differently within the same section?
Can I negotiate the price with the seller ?
See all 25 articles
Paying for tickets
Payment methods StubHub accepts
What is PayPal?
How to I buy tickets on StubHub with Apple Pay
I'm getting an error indicating that the card is invalid
How do I get a receipt for my order?
Managing your orders
Did my order go through?
Buying tickets as a guest: Using the access code to see your order
When will I get my refund?
Finding past StubHub orders
I bought tickets on StubHub and was asked for a photocopy of my ID or passport.
See all 12 articles
Getting your tickets
Getting your tickets you bought on StubHub
Tracking your order
When will I get my tickets?
Understanding your order's delivery statuses
How do E-tickets work?
See all 22 articles
Couldn't get into my event
I lost my tickets
I have a charge on my credit card but there are no orders in my StubHub account. What is going on?
My postal code isn’t recognized with StubHub
Why has my purchase been rejected?
See all 15 articles